It is important that companies should have established rules for business email etiquette. In today’s business world majority of communication is handled via email which is sent to different parts of the world. Hence Email Etiquette Training should be an important part of organizational learning.
Email etiquette refers to the principles of behavior that one should use when writing or answering email messages. It is also known as the code of conduct for email communication. Email etiquette depends upon to whom we are writing- Friends & Relatives, Partners, Customers, Superior or Subordinates.
Business Email Etiquette: Basics
Professionals communicate in a professional manner regardless of the mode of communication. If you are a consummate professional you know that putting your best foot forward at all times is just what you do.
When it comes to your business e-mail communications, you need to make an impression that can lead to the determination that you are a credible professional enterprise and someone who will be easy and a plesure to do business with. You only have one chance to make that first impression which will be invaluable to building trust and confidence.
If you want to appear professional in your email conversations, get your point across, have the nuance of what you’re writing understood, and acted upon, then read on. With email best practices and tactics in hand, you’ll improve your effectiveness and feel more confident when writing business emails.
In all business writing, the audience is the top consideration. Who you are writing for will determine how you write your email. The reader will determine the tone, formality, and content of the communication.
"You can have brilliant ideas, but if you can’t get them across, your ideas won’t get you anywhere" ~ Lee Iacocca.
At the program's conclusion, participants should be able to:
Explain instances when sending email is necessary and appropriate; Describe what should not be discussed via email; Determine who should and should not receive copies of emails; Create an email subject line that accurately describes the content of the message; Write in the active voice; Avoid the most common mistakes people make in business writing; Consider the visual components that enhance an email message and make for easy reading; Know what to do when emails misfire and reach the wrong people; Develop a personal action plan to improve their email skills at work.
For a detailed information on training, please call us +91-7696007767 or write to us at firstname.lastname@example.org