Problem Solving Strip

Everybody can benefit from having good problem solving skills as we all encounter problems on a daily basis; some of these problems are obviously more severe or complex than others.

It would be wonderful to have the ability to solve all problems efficiently and in a timely fashion without difficulty, unfortunately there is no one way in which all problems can be solved.

Creative Problem Solving (CPS) Training is an important part of business as problems are a part of every business. CPS is a proven method for approaching a problem or a challenge in an imaginative and innovative way. It's a process that helps you redefine the problems and opportunities you face, come up with new, innovative responses and solutions, and then take action.

Dynamic Strategies¢ī Creative Problem Solving Training which concentrates on problem solving skills, tools and techniques that can be used to structure and identify creative solutions to help deal with business problems. The training program has a strong emphasis on addressing root causes of problems and avoiding looking for make shift solutions that work only for time being and are not permanent.

All problems have two features in common: Goals and Barriers.

  • Goal: Problems involve setting out to achieve some objective or desired state of affairs and can include avoiding a situation or event.

  • Barriers: If there were no barriers in the way of achieving a goal, then there would be no problem. Problem solving involves overcoming the barriers or obstacles that prevent the immediate achievement of goals.
  • Much of that confidence comes from having a good process to use when approaching a problem. With one, you can solve problems quickly and effectively. Without one, your solutions may be ineffective, or you'll get stuck and do nothing, with sometimes painful consequences.

    Problem Solving

    There are four basic steps in problem solving:

  • Identify the problem.
  • Develop alternatives.
  • Evaluating and selecting alternatives.
  • Implementing solutions.
  • Problem-solving strategies

    Problem-solving strategies are the steps that one would use to find the problem(s) that are in the way to getting to one's own goal. Firend's problem solving model (PSM) is practical in application and incorporates the conventional 5WH approach, with a systematic process of investigation, implementation and assessment cycle.

    Blanchard-Fields (2007) looks at problem solving from one of two facets. The first looking at those problems that only have one solution (like mathematical problems, or fact-based questions) which are grounded in psychometric intelligence. The other that is socioemotional in nature and are unpredictable with answers that are constantly changing (like what's your favorite color or what you should get someone for Christmas).

    The following techniques are usually called problem-solving strategies'

  • Abstraction: Solving the problem in a model of the system before applying it to the real system
  • Analogy: Using a solution that solves an analogous problem.
  • Brainstorming: Suggesting (especially among groups of people) a large number of solutions or ideas and combining and developing them until an optimum solution is found.
  • Divide and conquer: Breaking down a large, complex problem into smaller, solvable problems.
  • Hypothesis testing: Assuming a possible explanation to the problem and trying to prove (or, in some contexts, disprove) the assumption.
  • Lateral thinking: Approaching solutions indirectly and creatively.
  • Means-ends analysis: Choosing an action at each step to move closer to the goal.
  • Method of focal objects: Synthesizing seemingly non-matching characteristics of different objects into something new.
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